Features of a Quality Chatbot
A chatbot is an application which can interact with human in a natural way. Embedding a good chatbot in your business provides superior customer services. A rtificial intelligence plays a vital role t o achieve the best interactive chatbots. Basically, Chatbot are two types: Rule-based Chatbots: These type of chatbot follows predefined rules set by the programmers to respond the user’s queries. AI Chatbots: AI Chatbot is the most advanced chatbot application which implemented by using natural language processing services (NLPs) that helps chatbot to understand user intent. Here some essential features of Chatbot that must have. Take a look. 1. Omni-Channel Clients today really like to lead business with brands that offer steady encounters across channels. A decent chatbot platform can consistently coordinate with any correspondence channels you need, as WhatsApp chatbot, Facebook, SMS, custom portable applications and sites. 2. Analytical Another importa...