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Features of a Quality Chatbot

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A chatbot is an application which can interact with human in a natural way. Embedding a good chatbot in your business provides superior customer services. A rtificial intelligence plays a vital role t o achieve the best interactive chatbots. Basically, Chatbot are two types: Rule-based Chatbots: These type of chatbot follows predefined rules set by the programmers to respond the user’s queries. AI Chatbots:   AI Chatbot is the most advanced chatbot application which implemented by using natural language processing services (NLPs) that helps chatbot to understand user intent. Here some essential features of Chatbot that must have. Take a look. 1. Omni-Channel Clients today really like to lead business with brands that offer steady encounters across channels. A decent chatbot platform can consistently coordinate with any correspondence channels you need, as WhatsApp chatbot, Facebook, SMS, custom portable applications and sites. 2. Analytical Another important c

How AI Chatbot Helps for Businesses

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AI Chatbot has become a more popular and evolving application across the globe. AI chatbots behave like a human and answer all the queries asked by users. It helps businesses give the best customer services. Today, Artificial intelligence has spread its wings across all the technologies, and now Chatbots are becoming the first preference for organizations to reduce the burden from their resources. How Artificial intelligence (AI) Chatbot works? AI Chatbot is a more advanced software application that understands the open queries asked by the customers on various platforms. These bots are embedded with natural language processing (NLP) and machine learning algorithms. So, whenever a user enters an input in the chat window, the chatbot analysis the user’s request identifies the intent of the query and entities, and finally composes a coherent reply to the user. AI chatbots can understand language outside of a set of pre-programmed commands and continue learning based on th